Returns & Exchanges
At MOVA, we want your home to be your sanctuary, which is why we offer a 30-day hassle-free return policy on all our furniture and decor. If a piece doesn't perfectly fit your space, we are here to help you find the right replacement or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully repackage your items in their original MOVA packaging to ensure they are protected during transit and remain in resaleable condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing